![]() However, iOS users are valuable with higher average incomes, higher spending on apps, and more brand loyalty than Android users. This is an issue because Android accounts for 74.13% of mobile devices. Apple Business Chat AudienceĪlthough convenient for some, Apple Business Chat is only available for users with Apple products. In the Messages app, business messages have a grey background to distinguish them from regular messages, which are blue, and standard SMS messages which are green. A business can also prompt customers to contact them in Messages via their respective website, app or email by adding a chat link or chat button. Apple Business Chat on iPhoneĪ user can start a conversation through Apple Maps, Safari, Siri, and Search. Apple Business Chat provides customers with a free, convenient way to communicate with participating businesses via the Messages app in iOS, macOS, watchOS, and iPadOS.Ĭompanies can offer customer support, share rich links, manage appointment bookings, and process Apple Pay payments, all within an Apple Business Chat conversation. What is Apple Business Chat?Īpple Business Chat, known in shorthand as ABC, launched in 2018 as a part of Apple’s iOS 11.3 release. If you would like us to add Apple Business Chat as a channel, please upvote this feature request. ![]() Rocketbots is not yet integrated with Apple Business Chat. In this post, we're going to discuss how it works and how to use Apple Business Chat for your company. It allows iOS and macOS users to chat with your business over the Messages app. ![]() Did you know there is a special chat support channel for Apple users? It's called Apple Business Chat.
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